Effective Date: January 7, 2025
These Terms and Conditions ("Terms") govern your use of the website and services provided by Red Hound Apparel ("we," "us," "our"). By accessing or using our website, purchasing our products, or engaging with our services, you agree to comply with these Terms. Please read them carefully.
1. Acceptance of Terms
By accessing or using the website at https://redhoundapparel.com/, you agree to these Terms and Conditions. If you do not agree to these Terms, please do not use the website or services. We reserve the right to modify or update these Terms at any time, and any changes will be posted on this page with an updated "Effective Date." Your continued use of the website after any such changes constitutes your acceptance of the updated Terms.
2. Eligibility
You must be at least 18 years of age, or have the legal authority of a parent or guardian to enter into a contract, to use this website and make purchases. By using the website, you represent and warrant that you meet the eligibility requirements.
3. Account Registration
In order to access certain features of our website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. Use of the Website
You agree to use our website in accordance with all applicable local, state, and federal laws, including Georgia state laws. You agree not to:
5. Product Purchases
By placing an order on our website, you offer to purchase the products listed in your order, subject to these Terms. We reserve the right to accept or decline your order at our discretion. If your order is accepted, we will confirm the details and charge your payment method. Orders are subject to availability, and we reserve the right to cancel any order if necessary.
6. Pricing and Payment
All prices on the website are listed in U.S. dollars and may be subject to change without prior notice. Taxes, shipping fees, and other charges may apply depending on the order. We accept various payment methods, and payments are processed securely through trusted payment providers. You authorize us to charge the total amount for your purchase, including any applicable taxes and shipping fees, to your selected payment method.
7. Shipping and Delivery
We will make reasonable efforts to ensure timely shipping of your order. Delivery times may vary based on your location, and we are not responsible for delays caused by factors beyond our control, including weather, carrier issues, or force majeure events. Shipping costs will be added to your order at checkout.
8. Returns and Exchanges
Our return and exchange policy is outlined on the website. Please review this policy for information on how to return or exchange an item. Unless otherwise required by Georgia state law, all sales are final after 30 days of purchase.
9. Intellectual Property
All content on the website, including but not limited to text, images, logos, designs, and trademarks, are the property of Red Hound Apparel or its licensors. You may not use, reproduce, or distribute any content from the website without our express permission.
10. Disclaimers and Limitation of Liability
Our website and products are provided "as is" and "as available." We make no representations or warranties regarding the accuracy, reliability, or availability of the website or its content. To the maximum extent permitted by law, Red Hound Apparel disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
In no event shall Red Hound Apparel or its affiliates be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products, even if we have been advised of the possibility of such damages.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the state of Georgia, without regard to its conflict of law principles. Any disputes or claims arising out of or in connection with these Terms shall be resolved in the state or federal courts located in Georgia.
12. Indemnification
You agree to indemnify, defend, and hold harmless Red Hound Apparel, its officers, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or your use of the website.
13. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
14. Termination
We reserve the right to suspend or terminate your access to the website or services at any time, without notice, for any reason, including violation of these Terms. Upon termination, all rights granted to you will cease immediately.
15. Entire Agreement
These Terms, together with our Privacy Policy and any other agreements or policies incorporated by reference, constitute the entire agreement between you and Red Hound Apparel regarding your use of the website. If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.
16. Contact Us
If you have any questions about these Terms or need further assistance, please contact us:
Red Hound Apparel
Email: support@redhoundapparel.com
By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Effective Date: January 7, 2025
Thank you for shopping with Red Hound Apparel! We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our Return and Refund Policy below. This policy is designed to align with Georgia state laws and ensure a clear, fair process for all of our customers.
At Red Hound Apparel, we accept returns and exchanges on most products within 30 days of the purchase date. If you are not completely satisfied with your purchase, you can return the item(s) for a full refund, exchange, or store credit (at your discretion), provided that the items meet the following conditions:
Note: Certain items such as final sale items, personalized items, or gift cards are not eligible for return or exchange, unless required by law.
To initiate a return, please follow these steps:
Return Shipping Costs: Unless the return is due to a defective or incorrect item, the customer is responsible for the return shipping costs. We recommend using a shipping method that offers tracking to ensure the safe return of the items.
Once your return is received and inspected, we will notify you via email. If the return is approved, your refund will be processed, and a credit will be applied to your original payment method. Please note the following:
If you wish to exchange an item for a different size or color, please follow the standard return process and place a new order for the desired item. We recommend placing a new order to ensure the exchange item is secured, as stock availability can change.
If you receive a damaged or defective item, please contact our customer service team immediately at support@redhoundapparel.com. We will assist you in arranging for a return and provide a prepaid return shipping label at no cost to you. Once the item is returned, we will provide a replacement or issue a full refund for the defective product, including any applicable shipping fees.
The following items are non-returnable unless required by law:
Under Georgia state law, retailers must offer refunds or exchanges for defective or misrepresented products. If the product does not meet the standards promised or is in any way defective, you are entitled to a refund, replacement, or repair under state consumer protection laws. If you have an issue with a product purchased from us that does not fall under this policy, please contact our customer service team, and we will do our best to find a fair solution.
If you have any questions or concerns regarding your return, refund, or exchange, please don’t hesitate to reach out to our customer support team:
Red Hound Apparel
Email: support@redhoundapparel.com
We are here to assist you with any inquiries and ensure that your shopping experience with us is smooth and enjoyable.
By shopping at Red Hound Apparel, you acknowledge and agree to our Return and Refund Policy.
Red Hound Apparel
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